It’s your time to shine!

What really separates your systems integration company from the competition and puts you ahead of the game?

It’s most likely that it’s a turnkey, integrated security, access control or other life safety system specification that gets your customers talking—one that fuels referrals and highlights your competencies in the field. And of course, we’re sure it may incorporate the latest technologies from LifeSafety Power, starting with our FlexPower® Unified Power Solutions as you strive for differentiation in the marketplace and new ways to assist the customer with remote monitoring as a managed service. 

Systems integrators now understand the value of networked power and the capabilities and value it provides to them in the field and for every vertical market customer. They are performing installations that range from SMB specifications to enterprise-level, multi-location projects. 

Have you recently completed a successful installation with a LifeSafety Power product? How are you using networked power to better manage the solution and provide detailed logs, health and other reports, as well as real-time status? We’d love to hear from you so we can get you some exposure for your hard work. If you and your customer agree, we’ll work up a great article—with the ultimate goal of publication online or in print in the industry’s leading publications. 

Find out more by contacting your local representative, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . 

They never know what they are going to get!

All kidding aside, when you work for a quality power solution provider like LifeSafety Power, headquartered in Mundelein, Ill., there won’t be many dire emergency calls coming in on a daily basis. But when customers do call for assistance, there’s a good chance they’ll be greeted by the friendly voices of Customer Service Representatives Damien January or April Tudor.

Customer service representative’s roles can vary greatly depending on the day. They may handle an integrator question about which modular part would be best for a certain specification. They may also suggest add-ons or products that might be suited for a vertical market or customer – such as the Multi-Site Manager (MSM-200) which intelligently networks power solutions across the enterprise. But whatever questions or queries comes in, Damien and April are equipped with answers and handle all calls in a courteous and efficient manner – because they know systems integrators are busy contractors who need their expert guidance and help as quickly as possible.

Damien January has been with LifeSafety Power, coincidentally, since January 2014. He says that generally he doesn’t receive any calls that stump him or are particularly unusual – except one customer who requested that Jay Cutler be cut from the Chicago Bears!

 “Most of the questions that come in are pretty standard and easy to handle,” he says. In addition to fielding calls and entering orders, he also assists      with packing orders for shipment. Once orders are entered they are verified before heading to production. “Since I’m fairly new to the company, I’m  really interested in learning more about the product and also helping out with production so I have more of an idea of the overall process.”

 April Tudor’s role mirrors that of Damien’s. She answers customer inquiries by email or phone, enters orders and also assists with production from time  to time. April has been with the company since, interestingly enough again, April 2014, and she “takes pride in her work each and every day.”

 While Damien and April are ready, willing and able to assist, the LifeSafety Power website is also chock full of information to help  integrators with their specification particulars. There’s a FAQ section, Application Notes, Power Calculators and  Software/Firmware Downloads. And don’t forget the LifeSafety Power PowerPro TV Video Training for a ‘live’ look at how to make your power solutions more effective, along with other need-to-know tips and tactics.

But of course, if you really want to get to know LifeSafety Power and its friendly and receptive culture, be sure to reach out to Damien or April.